Customer Care Policy

Last updated: November 2, 2026

How users can obtain support for accounts, commerce, bookings, safety, and technical issues

Website: https://mykominote.com

Support: support@kominotetechnologies.com

These terms apply to Kominote services where the relevant feature is available. Applicable laws and mandatory rights take precedence. Read together with the Terms of Service and applicable activity-specific agreements.

1. Support

Contact support@kominotetechnologies.com for account, transaction, marketplace, professional, fundraiser, organization, safety and technical issues.

2. Case handling

Support may request transaction IDs, receipts, screenshots, shipping details or other reasonably necessary evidence; sensitive records should be transmitted securely.

3. Prioritization

Fraud, child safety, account compromise, active payment disputes and urgent threats may receive priority.

4. Scope

Support does not provide regulated legal, financial, medical or immigration advice or guarantee recovery of money.

5. Escalation

Users may request review of unresolved disputes where available. Kominote may refer payment disputes to its provider and safety concerns to relevant authorities.

Updates and contact

We may update this policy prospectively, with legally required notice or renewed consent where applicable. Questions and reports: support@kominotetechnologies.com.